Refund Policy

We are dedicated to your satisfaction and acknowledge that issues can arise post-purchase. Here’s our refund policy for your understanding:

1. Software Purchase Policy

Our software sales are generally final and non-refundable. Should you decide to purchase, it is considered a definitive transaction. Exceptions for refunds exist solely for cases where the software contains an irreparable fault that is confirmed to be on our end.

2. Identifying Issues

If you encounter problems with our software, our support team is ready to assist. We may request details such as error messages or screenshots to better understand the issue. This helps us in determining whether the problem is indeed unfixable and originates from our software.

3. Refunds for Proven Software Faults

In the event that our team verifies an issue with our software that cannot be fixed, we will offer a refund upon request. Refunds will be processed using the original method of payment, and are strictly applicable to the software with the confirmed fault.

4. Refund Exclusions

Refunds will not be provided under the following conditions:

  • Bans or Banned Accounts: Should a third-party platform restrict access to your account or our software, we are unable to provide a refund. It is your responsibility to ensure compliance with the platform’s rules and understand the associated risks.
  • Change of Mind: We do not issue refunds for changes of heart or if the software is no longer needed. Please ensure our software meets your requirements and is compatible with your system prior to purchase.

5. Customer Responsibility

By completing your purchase, you acknowledge your responsibility to ensure that our software is compatible with your system and complies with terms of the platforms you use it on. Any risks associated with using our software, including potential bans or restrictions, are assumed by you.

We strive to offer dependable software and support for any issues that may arise. We appreciate your understanding of our refund policy, designed to treat all customers fairly. For assistance or inquiries, our customer support team is at your service.

Note: This refund policy is subject to change without prior notice. We recommend reviewing the policy periodically for any updates.