We are dedicated to your satisfaction and prioritize transparency in our refund policy. If you experience any issues post-purchase, our privacy policy and refund policy outline how we handle your data and process refunds. Here’s a detailed explanation of our refund policy:

Software Purchase

Purchases of our software are considered final and non-refundable. When you choose to buy our products, it is treated as a definitive transaction. However, we make exceptions in cases where the software contains a confirmed fault that cannot be fixed, and the issue is proven to be on our end.

Identifying Issues with Software

If you encounter problems, our support team is available to assist you. We may ask for details such as error messages or screenshots to better assess the situation. This process helps us determine if the problem is related to our software and if it is unfixable.

Refund Policy for Verified Software Faults

In the event that we confirm an unresolvable fault within the software, you are eligible for a refund. Once verified, we will process your refund using the original method of payment. Please note that refunds are issued only for software affected by the identified fault.

Conditions Excluded from Our Refund Policy

Refunds are not available under the following circumstances:

  • Banned Accounts: If a third-party platform restricts or bans your account due to the use of our software, we cannot offer a refund. It is important to understand the risks and ensure compliance with platform regulations.
  • Change of Mind: Refunds are not issued for changes of heart or if you no longer require the software. We strongly recommend verifying that our software meets your system requirements before making a purchase.

Customer Responsibility

By completing your purchase, you accept responsibility for ensuring that our software is compatible with your system and that you comply with the platform’s terms where the software is used. Any potential risks, including account bans or restrictions, are assumed by you when using our product.

Our goal is to provide reliable software, and we offer support for any issues you may encounter. We appreciate your understanding of this refund policy, which aims to maintain fairness for all customers. For any questions or assistance, feel free to contact our customer support team.

Note: This refund policy may change without prior notice. We recommend reviewing the policy regularly for updates. You can also review our Privacy Policy and Terms of Service for more information.